BINYI products have improved after-sales service system, in service products have stringent measures and strong technical force, to ensure that the product to where teams on the go. The greatest possible technical services to meet user requirements for various products. We provide you with advanced design, high-quality products and prices, but also need to provide good technical support and after-sales service. In the not informed before your needs and satisfaction, our work will not be any stop. Pre-service commitments: 1, to provide special needs in product design, manufacturing, to meet customer's individual needs. 2, the company strictly according to the contract for production, shipping, guaranteed delivery time according to the contract. Service commitment: 1, the problem caused by the products sold, factory actively help users solve the problem, in order to ensure timely put into operation, to reduce accident losses to a minimum. 2, installation, commissioning, on-site technical service specialists since led major equipment on-site service, in order to solve the problems of the user. Key project site accredited representative. 3, after the company's products to reach your office, the technician will be responsible for assisting the guidance of installation and commissioning work. 4, actively cooperate with the user a good job site operation and maintenance management product, feel free to users at cost price of spare parts for our products and accessories. 5, adhere to the first, customer-oriented principle, when you need on-site service, we guarantee to reply within 24 hours of receiving the user notification, reached the scene within 72 hours, in an emergency situation with the fastest means of transport at 32 arrived within hours. 6, maintenance equipment, such as occurs in the range of quality problems, the company responsible for maintenance free, and reach or reply within 2-5 hours of receiving the user's phone. |
